Destin’s original Dolphin Cruise, the Southern Star was recently awarded a TripAdvisor Certificate of Excellence, receiving more than 85 reviews of 4.5 stars for more. TripAdvisor is an online community forum that allows visitors and locals to post reviews and feedback about restaurants, hotels, and attractions. Certificates of Excellence are only awarded to businesses that provide the highest levels of customer service and meet and exceed expectations on every level.
Captain Steve Wilson, said “We are honored and humbled by this award. It has been such an amazing year with consistent book outs on both boats while maintaining an excellent level of customer service to our visitors.” Reviewers commented on the enthusiasm of the crew, the captains knowledge and ability to track down dolphin, and the size and cleanliness of the boat. Don’t take it from us, see what visitors are saying for yourself:
“This is the second time I have taken this cruise while visiting my parents in Destin. We saw so many dolphins! The best part was the enthusiasm of the Capt. Who yelled out “dolphin” with gusto every time one was spotted. He seemed to really love these majestic, curious, people friendly animals. The boat is large, clean with plenty of seats and viewing rails. They also provide chips to feed the seagulls from the boat. This is really fun, the gulls will sweep down and eat from your hand.”
“Amazing crew from the ticket window to the captain. This was a calm, enjoyable, FAMILY FRIENDLY cruise. We got to see lots of dolphins and get some great pictures.”
Visitors to the Southern Star can expect a family friendly atmosphere, great photo opportunities, and an attentive staff. One reviewer commented on the crew’s willingness and ability to accommodate a guest in a wheel chair.
My 98-year old mother, my daughter, and I took the dolphin cruise. It was the highlight of our trip to Destin and the three of us enjoyed it from start to finish. My mother was in a wheelchair and the captain and Brett helped get her from the pier on to the ship, positioned her where she could see perfectly and moved her from side to side to view dolphins as they were sighted.”
The Captain, crew, and staff are dedicated to providing a great experience for the entire family. Be sure to use TripAdvisor to let us know how we are doing!