Ahoy! Come join our team at Southern Star Dolphin Cruise!
Enjoy the beautiful Destin Harbor as your office and interact with guests from all over the world. We offer positions in a variety of areas from the booth to the boats and are always looking for people who are dedicated to providing our guests with a delightful experience. We aim to exceed our guests’ expectations and improve every day.
We are busiest between March through October, but we operate all year round and have opportunities for year-round positions. We offer on-the-job training, competitive wages, and benefits beyond most in the industry.
If you’re looking to relocate to the area, you can look at Destin, Fort Walton Beach, Okaloosa Island, Navarre Beach, Miramar Beach, Niceville, and the rest of 30A.
For candidates who may not be available for the entire season, we are able to accommodate your schedule. We have a great team and believe you’ll thoroughly enjoy it here!
OUR CORE VALUES ARE:
Delight
We are first and foremost committed to providing an enjoyable, inspiring, and memorable experience for our guests and their families. We are in the business of making memories and exceeding expectations. We want our cruise to be the highlight of your trip!
Safety
Ensuring the safety of our guests and our crews is critical to everything we do and is always top of mind.
Consistency
We aim to deliver a consistently high standard of service for every guest from the time they make a reservation to the moment their cruise pulls back into its slip. We believe consistency is a hallmark of excellence and all our guests deserve the best.
Improvement
From improving every day in everything we do, to improving our guests’ vacations, to making the world a better place through charitable donations and partnering with non-profit organizations – improvement takes on many meanings for us. Improving ourselves, exceeding our guests’ expectations, and bettering the world around us are all fundamental to our company.
JOB OPPORTUNITIES
Select an opportunity below to learn more.
Our staffing needs change frequently. We will reach out as positions become available.
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As a part of the crew you are an integral part of our daily operation. The interaction of passengers with crewmembers is a large part of their overall experience. Your hard work ethic, friendly demeanor, and attention to detail reflects greatly on the way Southern Star Dolphin Cruises is perceived as a company.
The ideal candidate will be comfortable on boats, enjoy working with people, and be willing to be part of the team environment. You will also be responsible for cleaning the boats before and after each tour. Line handling, safety, and customer service training is provided.
Requirements:
- Proficient in English
- Ability to lift up to 40lbs
- Basic bartending skills
- Basic food preparation skills
- Previous boating experience is a plus
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The role of Guest Services is to be the face of the organization and generate interest and enthusiasm in our tours and help answer questions from our guests. Guest Services is primarily responsible for ticket sales, answering customer inquiries, and helping to facilitate the boarding process.
The ideal candidate will enjoy working with people and want to provide a best-in-class customer experience. You will work with the leadership team to coordinate all “onshore” guest experiences. You will be responsible for working in the ticket booth to proactively sell tickets, process reservations, answer customer questions about our tours, and help facilitate the tour onboarding process. Reservation software training and customer service training is provided.
Requirements:
- Proficient in English
- Basic computer and typing skills
- Sales and customer service experience is a plus
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The role of Guest Services Assistant Manager help manage the Guest Services team. Guest Services is the face of the organization designed to generate interest and enthusiasm in our tours, help answer questions from our guests, and provide excellent customer service.
The ideal candidate will enjoy working with people and want to provide a best-in-class customer experience. You will work with the leadership team to coordinate all “onshore” guest experiences. You will be responsible for working in the ticket booth to proactively sell tickets, manage the team, train new hires, help with cash reconciliations, process reservations, answer customer questions about our tours, and help facilitate the tour onboarding process. Reservation software training, management, and customer service training is provided.
Requirements:
- Proficient in English
- Basic computer and typing skills
- Manager experience a plus
- Sales and customer service experience a plus
APPLICATION FORM
Email your resume or fill out the form below to apply. Please indicate the position you are applying to. Thank you for your interest in becoming part of our team. We will be in touch shortly.